Articles from October, 2009.
Click on an article below to see the full text of the article.
| Title | Author | Article |
A Primer for New Operators… Some Tips on Finding Success
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An interview with Constance Volz, Managing Member of Premier Parking in Denver, became a primer for a Parking Operator...
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Drawing Meaning from a Mission
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By Christopher P. Trotta, AIA
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"Conceal the cars,” said leaders of the University Hospitals Case Medical Center (UHCMC), Cleveland, in their initial direction to designers of the new patient parking Garage...
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Good Customer Service, or Collect Every Dime
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When is customer service “over the top,” and when should we break the law to prove a point? The boss was traveling the last couple of weeks and came across two issues that relate to parking and auditing...
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Is There Any Such Thing as Free Valet?
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By Melissa Bean Sterzick
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I rarely have anything nice to say about valet parking...
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It Just Gets Better and Better
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By JVH
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It was a beautiful evening at the Hollywood Bowl...
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Middle Earth, 1835 Laws, and a Question for JVH
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By Peter Guest
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It’s the end of summer, and in the UK, we are pretty much still in silly season...
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Parking Taxes, Conference, Education Head NPA Agenda
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PT spoke with Marty Stein, President of the National Parking Association in his office in Washington DC...
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Parking Tokens: A Viable Alternative to Cash
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By Jim Wahl
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While cash-based parking meters are the standard in the industry, token-based systems can offer significant advantages...
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Whining, Parking Wars, again, NHS and Kansas City
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By John Van Horn
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Cities are whining because their revenue is down...
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