Parking Experiences Don’t Have to be Terrible
I caught this on PT’s facebook page – a note from Wanda:
How a nice parking attendant can make your day and save you $20: I have been very distraught lately. This weekend, I parked at our old Fairfax Farmers’ Market, running my errands at the post office. Then went to another shop. When I got back to a car, I realized I lost my ticket. I went looking for it in the shop and tracing my path. To no avail. The manager of the store said, sorry, we didn’t find it. You will have to pay the day rate of $20. I went back to the nicest parking attendant Aden to whom I say hello all the time and ask about his family from Ethiopia. He said: I know you. You came in at 10:51 am, when the gate was being fixed. He gave me a replacement ticket and asked me to validate it. I was only there 45 min at the most and he trusted me. He made my day and I kept saying God Bless You and thank You forever. People like this young man make parking pleasurable.
The parking operator give the line employee the ability to make things right. This seems perfect. Thanks Wanda.