Joe Sciulli over at CHANCE Management Advisers, Inc.,  penned a well received article in PT November, written in his usual cynical approach, regaling us on ways to provide horrible customer service. It was titled 12 Easy Steps to Really Bad … Continue reading →

In my previous blog I posited that being ‘green’ was reasonable when it was also good business. Garages having ‘green’ components usually have them because they benefit the parking business that resides in the garage.  I also noted that appearing … Continue reading →