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FEATURED

ACCOUNT MANAGER - SOUTHWEST (REF#1614)

Click here to apply online

Summary of Position Functions
The Account Manager is responsible for the relationship management, retention, and growth of current accounts in the western territory. The Account Manager manages continued post-sale contact with customers and coordinates resources to clients throughout the implementation process, sells additional products and services to existing customers of T2, promotes relationship growth at multiple levels within client accounts, identifies operational and business needs through a consultative approach, provides cross sale opportunities, and supports the strategic direction of the company.

Significant Job Responsibilities

  • Customer relationship management
  • Sales volume
  • In-depth customer operational knowledge
  • Mid-level product knowledge
  • Time utilization
  • Company knowledge
  • Data integrity in CRM tool and regular reporting

Essential Position Functions

  • Maintains regular contact according to targeted frequency with assigned accounts and serves as the primary relationship manager for T2 retaining and developing accounts.
  • Gains intimate knowledge of a customer’s operation to provide consultative advice on process and product improvements.
  • Provides a strategic platform in conjunction with regional sales managers to cross sell products and services to existing customer base.
  • Proactively obtains training on products, services, pricing models, and contracts.
  • Achieves product training certifications as required.
  • Accepts personal responsibility for following up on deliverables owed to client.
  • Introduces clients to new company offerings and pricing changes.
  • Proactively anticipates and responds to client needs in a timely fashion.
  • Identifies client issues, creates plan for follow-up, and stays on top of these issues.
  • Ascertains whether clients have successfully adopted products and services.
  • Assesses training needs of clients and sells training into accounts.
  • Works with business development, marketing, customer service, and other internal departments to ensure accounts are well-served.
  • Develops a working understanding of each account’s operations, identifies needs, and sells product and service solutions to help customers use T2 technology more fully/effectively.
  • Creates quotations to existing customers for T2s’ products and services.
  • Closes sales opportunities and achieves individual sales targets.
  • Provides collateral sales materials to existing T2’s customers as required.
  • Provides documentation to support closed sales and process shipping requests for product fulfillment.
  • Fully documents customer contacts in T2’s CRM program (SalesForce.com).
  • Provides input for the purposes of Product Development and Marketing based on knowledge of the marketplace gained from interaction with customers and prospects. Keeps abreast of industry trends / issues that may impact T2’s clients’ operations.
  • Keeps skills current in sales presentations and on-line training delivery experience.
  • Utilizes Salesforce.com and maintains highest levels of data integrity.
  • Organizes, plans, and schedules utilization of time to provide optimum effective territory coverage. Plans specific sales campaigns for maximum opportunity coverage and specific sales calls for most effective use of time.
  • Conducts after-order follow-up in recognition of the fact that we are in a repeat business.
  • Maintains knowledge of and adheres to company organizational procedures and policies regarding pricing, deliveries, warranty service, sales terms, forecasts, records, reports, vacation scheduling, etc.
  • Keeps informed about reports on all competitive products and developments.
  • Maintains current product application and capability and product justification knowledge. Knows enough to be accepted and recognized as an expert in our field.
  • Develops account strategies in line with the Strategic Selling principles and territory plans.
  • Participation in tradeshows including meeting with clients as well as speaking with a developing relationships with potential clients.

Note: The statements contained herein describe the essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Non-Essential Position Functions

  • Other duties as assigned.

Supervisory Responsibilities

  • None at this time.

Education and Qualifications

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree and two (2) years’ experience in account management.
  • Sales presentation skills and on-line training delivery experience are required.
  • Parking Industry experience required.
  • Experience working with Salesforce.com is preferred.

Knowledge, Skills, and Abilities

  • Extensive knowledge of T2’s software products, services, and processes is required which can be obtained through intellect, technical inclination, and dedication to gain such knowledge.
  • Extensive knowledge of various operating systems, software products (e.g. word processors, spreadsheet programs, etc.).
  • Strong time management skills.
  • Knowledge of parking industry, can be obtained through intellect and dedication to gain such knowledge.
  • Ability to push self to constantly improve.
  • Ability to maintain a positive attitude and enthusiasm.
  • Ability to read, analyze, and interpret financial reports, business, professional, and technical documents.
  • Ability to respond to common inquiries or complaints from customers and staff.
  • Ability to write presentations, articles, routine reports, proposals, and correspondence.
  • Strong ability to effectively present information and respond to questions from prospects, customers, management, and staff.
  • Ability to calculate figures and amounts such as discounts and percentages.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
  • Ability to prioritize tasks and tactfully negotiate priority with end users.
  • Ability to work under deadline pressure and extra hours if needed.
  • Ability to work independently as well as part of a team.

Certificates, Licenses, Registrations

  • Valid Driver’s License

Click here to apply online
T2 Systems is an EOE/AA Employer


SENIOR OPERATIONS MGR, PARKING OPERATIONS

DUKE UNIVERSITY
SENIOR OPERATIONS MGR, PARKING OPERATIONS
 
Occupational Summary:
The Senior Parking Operations Manager is responsible for managing the day-to-day operations of the Duke University and DUHS portfolio of parking garages and surface parking lots to ensure safe, efficient, and cost effective services for patients, visitors, employees, and students. This position is also responsible for the coordination of special event vehicular and pedestrian traffic to minimize traffic congestion and prevent accidents, as well as directing enforcement and adjudications. Cultivating a professional, diverse, and customer-focused team, this position delivers an efficient parking operation for daily and monthly parking related activities, including game day operations. The Senior Parking Operations Manager will also bear responsibility for ensuring that customer satisfaction is maximized by fostering a work environment that values and promotes diversity, integrity, collegiality, collaboration, and a Teamwork, Safety First, and Service Excellence approach, maintaining the highest level of service thresholds and initiatives that are aligned with Parking & Transportation standards.
 
Work Performed
Manage day to day operations of all parking garages and surface lots, including game day traffic control and parking; manage and monitor parking systems on a daily basis, maintenance of equipment and inventory, and parking enforcement programs; plan, train, and direct the activities of contractors; and perform basic maintenance troubleshooting and service scheduling for vehicles.
 
Create and promote Teamwork, Safety First, and Service Excellence initiatives to improve the patient, visitor, employee, and student experience.  Utilize systems designed to document and track resolution of all customer complaints and maintenance service calls received via phone, voicemail, and TranPark customer service emails. Gather, review and verify the timely and accurate completion of daily reports as they relate to parking operations. Ensure the safety and security of every parking facility for guests and employees by routinely reviewing maintenance checklists.  Routinely conduct audits to evaluate services, and prepare reports and analysis of findings related to process flow, timeliness, and quality of service.  Ensure that all facilities within purview of responsibility operates in accordance with company policy including revenue control, equipment maintenance, proper and accurate signage, and flow of parking operations. Oversee management of the adjudications.  Oversee management of maintenance personnel to ensure that operational challenges and service call volumes are met with high efficiency timeliness; develop and execute a preventative maintenance program to manage parking facility (garages and surface lots) repairs; and conduct regular field audits to evaluate functionality, through testing, of parking equipment.  Oversee management of special events and enforcement personnel to include coordination and scheduling of parking needs for special events as well as construction and other causes for displacement of parking.  College parking experience preferred.
 
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status.
 
APPLICATIONS MAY BE FILED ONLINE AT: HTTPS://DUKE.EDU
 


SENIOR MANAGER, TRANSPORTATION PLANNING (Parking Management)

Bulletin No: 009894-027

Job Title: SENIOR MANAGER, TRANSPORTATION PLANNING (Parking Management)

Specialty: Parking Management

Closing Date: 03-AUG-16

Salary Grade: H1O

Salary Range: $100,048 - $125,070 - $150,072

External/Internal: EXTERNAL

At Will**

Other Info: This bulletin is posted to establish or add to a Qualified Candidate Pool(QCP)

 

 Description

Benefits

Supplemental Questions

Basic Function

Oversees, manages and executes all work activities associated with parking management and enforcement, also technical analysis for all assigned projects as well as coordinate the work of other staff on related projects in a major transportation and parking program

Example Of Duties

  • Coordinates the work of Principal Transportation Planners and Transportation Planner employees involved with various major parking projects and/or programs in multiple geographic areas
  • Leads and facilitates meetings to develop agency-wide and departmental strategies, processes and policies
  • Conducts complex transportation and parking planning, implementation, funding and analytical projects and programs; manages operating projects and programs
  • Participates and promotes the development of programming, planning, strategies and policy guidelines for land use programs and projects along transit lines and transportation corridors and in other viable areas
  • Directs the development and oversees implementation of goals, objectives, strategies and performance measures of the parking enforcement unit
  • Develops, negotiates and executes major cooperative and service agreements, Memorandum of Understanding and interagency funding plans to include scopes of work, financial plans, schedules and contracts with other agencies and private developers
  • Develops, forecasts and monitors budgets for plans, programs and projects
  • Provides technical support and policy guidance to management on Metro plans, programs and projects
  • Applies, develops and evaluates analytical, quantitative and statistical tools and their result
  • Represents Metro, provides consultation services and makes presentations to local, regional, state and other agency committees and boards
  • Coordinates and disseminates information to various agencies, groups and departments
  • Reviews and evaluates contractor proposals; negotiates award amounts, operating standards and work projects; ensures productive use of contractors; participates and takes leadership position in regional forums; leads interagency task forces and technical advisory groups
  • Participates in regional and statewide transportation forums
  • Evaluates proposed legislation for impact on specific plans, programs and projects
  • Evaluates the costs, benefits and risks of alternative funding plans, programs and projects
  • Conducts analysis and makes policy recommendation on state of good repair and asset management
  • Analyzes and manages contractor/consultant contracts and budgets
  • Prepares comprehensive reports, correspondence and cost estimates
  • Plans, directs and manages the personnel and activities of the parking enforcement unit; selects, trains, supervises and evaluates subordinate supervisors and staff
  • Prepare information package for citation issuance and appealing process
  • Communicates and implements safety rules, policies and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all subordinate employees
  • Contributes to ensuring that the EEO policies and programs of Metro are carried out

Requirements For Employment

  • Bachelor’s degree - Urban or Transportation Planning, Engineering (Civil, Transportation, Structural, Industrial, Mechanical, Architecture, etc), Business, Public Administration, Political Science, Public Policy, Police Science, Economics, or other related field
  • 5 years of progressively responsible experience in transportation planning, project management, parking management, parking enforcement operations planning, or other related area
  • Master's degree in a related field is desirable

Knowledge:

  • Theories, principles and practices of project and program management, transportation and land use planning and regulations, contract and funding
  • Parking Enforcement principles
  • Financial, analytical, statistical and mathematical methods and procedures
  • Principles and practices of effective employee supervision including selection, training, evaluation, discipline, motivation and team building and employee development programs
  • Principles of appropriate conflict resolution techniques
  • Developing and implementing goals and objectives and applying them to guide and define both unit and employee performance through the use of unit and individual work plans
  • Methods, materials, tools and equipment used in enforcement of state and local parking regulations
  • Applicable local and state vehicle codes, parking ordinances and regulations governing parking within the countywide transit system
  • Safe work methods and safety regulations pertaining to the work including driving habits
  • Modern management theory

Abilities:

  • Effectively plan, direct, review and manage the personnel and activities of a parking enforcement unit
  • Effectively supervise training of staff on parking enforcement policies and procedures; effectively mentor and develop subordinate employees
  • Determine strategies to achieve goals
  • Interact professionally with various levels of Metro employees and outside representatives
  • Understand complex planning concepts
  • Communicate effectively orally and in writing
  • Mediate and negotiate
  • Prepare comprehensive reports and correspondence
  • Analyze situations, identify problems, recommend solutions, and evaluate outcome
  • Compile, analyze, and interpret complex data
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and budgets
  • Represent Metro before the public
  • Think and act independently
  • Conduct comprehensive studies and analyses
  • Negotiate consensus solutions
  • Make financial decisions within a budget
  • Establish and implement relevant policies and procedures
  • Compile, analyze and interpret complex data
  • Exercise judgment and creativity in making decisions
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets and labor/management agreements
  • Supervise, train and provide expert technical assistance to subordinate staff
  • Read, write, speak and understand English

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

Telephone:
(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AM)

*Open to the public and all Metro employees


ACCOUNT MANAGER - Nashville Fly Away

 

Propark America is one of the nation’s leading parking companies, providing full and limited service parking solutions for airports, retail centers, office buildings, medical centers, universities, municipal facilities, residential buildings and hotels. Headquartered in Hartford, Connecticut, with regional offices in San Francisco, Boston, New York, and Hartford, Propark operates more than 500 locations in convenient markets across the United States. Propark America is taking the lead in the rapidly growing parking industry and is expanding in all directions. In order to continue our success and growth, we need the best and the brightest working for our company. We are currently looking for an Account Manager to be based at our Nashville Fly Away Airport Parking location in Nashville, Tennessee to help maintain our nationally recognized services.

The Account Manager is responsible for the daily management of a complex parking operation, including but not limited to shuttle fleet management, outdoor and indoor self-parking, and valet services. This position delivers company, client, and customer expectations by ensuring the location is operating in accordance to company policy. It is also responsible for recruiting, scheduling, and managing the performance of the line management and hourly workforce assigned to the location.  If you’d like to learn more or apply for this position, click here!


PARCS CONSULTANT

Walker Parking Consultants
One position open in either of the following locations:
• New York, NY
• Philadelphia, PA
• Los Angeles, CA
• San Francisco, CA
• Seattle, WA
 
Walker Parking Consultants, the premiere parking planner, parking designer, and restoration consultant, has an opening for a consultant in its Consulting Resources Group. The consultant will specialize in parking access and revenue control systems (PARCS).
 
Qualified candidates will have superior problem solving skills with the proven ability to manage several complex projects simultaneously, the ability to effectively communicate both in writing and verbally with decision-makers at all levels in an organization, be highly resourceful and self-directed, and enjoy working in an environment that offers the freedom and autonomy to develop and implement best practices. Strong time management skills, proven leadership abilities, self-initiation, and reliance are essential skills to be successful in this position. A strong working knowledge of MS Excel, Outlook, PowerPoint, and Word is required. Qualified candidates will possess a bachelor degree, preferably in a technical field. A basic understanding of AutoCad, technical writing, and budget preparation is also required. This position requires travel.
 
The consultant’s time would be spent preparing car parking access and revenue control system studies, plans, and specifications. The Consultant is a specialist responsible for marketing, selling, executing, and managing parking system design services. Primary duties of the position include the following:
• Market and promote consulting and design services to new and existing clients;
• Meet with prospective clients to assess needs and opportunities;
• Prepare proposals for services and secure sale of services;
• Perform cost versus benefit analyses for the supply and installation of parking system technologies;
• Prepare reports and presentations for clients outlining recommendations;
• Write and issue technical specifications and plans for procurement of parking system on behalf of the client;
• Perform project management on behalf of the client for parking system implementation; and
• Research parking system and transportation technologies currently on the market and being developed.
 
Walker Parking Consultants offers a highly competitive compensation and benefits package including a salary; medical and life insurance; dental and vision plans; paid time off (PTO) and holidays; 401 (k); possible future stock ownership in the firm; and the opportunity to work alongside industry-leading professionals, all looking to create a firm without limits to creativity and professional growth. If you have a commitment to excellence and an interest in a wide variety of project opportunities please apply online today at www.walkerparking.com!
 
EOE AA M/F/Vet/Disability


ATTENTION CAREER SEEKERS!

The Marlyn Group
If you're interested in considering a change within your own career, The Marlyn Group may have an opportunity for you! Working with over 50 parking operators and providers on both national and regional levels, The Marlyn Group is constantly connecting professionals with employers seeking talented individuals through our scope of recruitment services.  To learn more, click here.


ACCOUNT MANAGER - OhPark

 

Propark America is one of the nation’s leading parking companies, providing full and limited service parking solutions for airports, retail centers, office buildings, medical centers, universities, municipal facilities, residential buildings and hotels.  Headquartered in Hartford, Connecticut, with regional offices in San Francisco, Boston, New York, and Hartford, Propark operates more than 500 locations in convenient markets across the United States.  Propark America is taking the lead in the rapidly growing parking industry and is expanding in all directions. In order to continue our success and growth, we need the best and the brightest working for our company. We are currently looking for an Account Manager to be based at our OhPark Airport Parking location in Columbus, Ohio to help maintain our nationally recognized services.

The Account Manager is responsible for the daily management of a complex parking operation, including but not limited to shuttle fleet management, outdoor and indoor self-parking, and valet services. This position delivers company, client, and customer expectations by ensuring the location is operating in accordance to company policy. It is also responsible for recruiting, scheduling, and managing the performance of the line management and hourly workforce assigned to the location.  If you’d like to learn more or apply for this position, click here


INTERSTATE PARKING CORPORATE CONTROLLER

Parking is in our DNA.  Is it in yours?  If you share a desire to join an energetic, motivated team committed to providing exceptional customer service in a first class operation, we’d like to meet you!  We are a rapidly expanding company with a comfortable family-like culture and are seeking professionals who desire building a long-term career with us.

We are currently searching for a detail oriented Accounting professional to lead our corporate Accounting team in Milwaukee, WI.  If you’re passionate about serving a diverse set of clients in a dynamic, fast paced environment through customer service and leadership, this may be the opportunity for you!

The Controller is ultimately responsible for the company's corporate accounting and financial planning, processing, reporting and related analysis scope of service and outputs.  This position also oversees the company’s treasury and cash management, tax, and internal audit functions to ensure they perform in accordance with company standard and policy.   Lastly, this position ensures all accounting and related reporting activities are done within compliance of external federal regulations and internal standards and policy.

If you’re ready for your next career step, apply here!


UNIVERSITY OF PENNSYLVANIA ASSOCIATE DIRECTOR, PARKING

Location: Philadelphia, Pennsylvania

Responsibilities: This leadership position is responsible for managing all operational and administrative aspects of Penn Parking. Provides oversight of revenue collection and control, budget, capital improvements, maintenance & cleaning of equipment and property; resource and people management including labor scheduling for 27 lots & garages, with over 45 full and part time employees, including salaried professional and hourly paid staff and unionized staff.

Qualifications: Bachelor’s degree and 5 years to 7 years of relevant experience, or an equivalent combination of education and experience, are required. Advanced degree in business management is an advantage. Substantial demonstrated operational management experience in a complex 7-day operation, preferably in the parking business. Experience supervising and developing customer service staff (preferably unionized staff) required. Must hold a valid US driver’s license. Ability to work flexible hours including some evenings and weekends to support business needs.

Link to job details and application: https://jobs.hr.upenn.edu/postings/19876




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