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Archive

August 2019

Why do they hate us so much?

I asked that question at a seminar filled with on street parking managers and enforcement officers. After a lot of hemming and hawing, it came down to this: The PEO is Judge, Jury, and Executioner, all rolled into one. When … Continue reading

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The Sincerest form of Flattery

About six months ago we coined the term “The Parking Experience.” Our goal was to convince an industry that really didn’t consider its customers. The parking marketplace had changed, but the industry hadn’t changed along with it. Back in the … Continue reading

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A Parable – Farmer Smith and Farmer Brown

Farmer Smith and Farmer Brown decided to plant apricots this coming year. Both bought the best stock and duly watered and fertilized them. The trees grew large and strong and within a few years brought in a bumper crop of … Continue reading

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Just because its self-serving, doesn’t make it false….JVH 2019

“With all the fake news going on, consumers believe that if a company invests in the printed word it’s more valuable. Whether it’s true or not, that’s the perception…” Folio Magazine Folio Magazine is a publication for folks who produce … Continue reading

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Something’s Wrong Here

Check this out: It’s a EV charging installation at a Wal Mart in Santa Clarita, CA. Do you see any problems here? It took a moment but I found two. 1. There are four charging points and two parking spaces. … Continue reading

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Nothing is “Free”

“There is no such thing as a free lunch.” Wags from New York Mayor Fiorello LaGuardia to Science Fiction Writer Robert Heinlein have used this term to express economic truths. Economists write tomes on the subject. It’s a fact. You … Continue reading

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The Dog Days of Summer

This year, the dog days of summer are officially July 12 – August 20. That’s when Sirius, the “Dog Star” rises just before the sun and becomes a harbinger of all things hot, stuffy, and miserable, at least according to … Continue reading

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Reno – Sleazy Little Town North of Las Vegas — NOT!

Betcha thought Reno was a sleazy little town north of Las Vegas where you went to get a divorce. You would be WRONG! I spent a couple of days this week in this city of 350,000 and was wowed by … Continue reading

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Cars are bad!

I received this from another thoughtful and bright parking pro. He was commenting on my piece about trying to communicate with the short blurbs on twitter…JVH My wife and I, kids, grandkids were on vacation last week on Pelee Island … Continue reading

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We Need More Anti-Perfectionists

I received the following from one of the brightest folks in the industry. She’s right, of course.  JVH If you’ve ever sat in on an interview, you’ve heard every interviewer’s favorite question, “What is your biggest flaw?” To which the … Continue reading

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