Go Contactless, Stay Safe with Online Hearing Self-scheduling

November 19, 2020

Marc-Andre Chartrand, gtechna

The next generation in the evolution of online services is here. 

Since the inception of the first computer, digital transformation has always seemed inevitable. But in the age of COVID-19 and social distancing, it’s transcended its status as a means of convenience and into a necessity to maintain health and safety.

As a leader of a municipality, it’s imperative to ensure that the services you provide are not only accessible and functional, but operate in conjunction with current legal requirements and help to sustain the well-being of your constituents. When it comes to parking, that means providing citizens with the ability to avoid unnecessary processes that might otherwise require an in-person appearance, such as paying or appealing tickets. 

Fortunately, it’s not something you have to develop or source yourself. At gtechna, we’ve already done the legwork of creating a helpful solution that will keep your services rolling and your constituents addressing their parking needs safely: Online Hearing Self-scheduling. 

Here’s why you should adopt Online Hearing Self-scheduling

If you’ve already undertaken measures to make your parking enforcement more efficient for your officers and municipality, and more convenient for your citizens, it won’t be difficult to see why adopting online hearing self-scheduling is an integral next step in transforming your service for the better. 

At a base level, the benefits of this system run parallel to those already established by a View + Pay + Appeal Ticket online portal: widespread accessibility, convenience, and reduced physical processing. But in the new era of COVID, it provides significant advantages that stem beyond simply being easier to use. 

Essential safety in a public health crisis

Most importantly, online hearing self-scheduling is absolutely crucial to being able to keep constituents, officers, administrators, and judges from handling shared paperwork, let alone being required to appear for in-person scheduling and/or hearings in which proximity in an indoor setting may be subject to the physical dimensions of the space. 

Marc-Andre Chartrand, gtechna
Vice-President, Professional Services & Products
T : 866-308-2430